Frequently Asked Questions
Weekly and monthly rental e-bike rental subscriptions.
Your rental includes a dedicated e-bike for you to take home, routine maintenance, access to The Hub NYC app and dedicated customer support
Yes! You can add a second battery to your rental. The batteries can be easily swapped.
Registration requires a valid ID and debit/credit card.
No, our e-bikes can be used for package delivery, messenger services, and commuting.
Yes, there is a flat $49 registration fee to cover adminstrative costs associated with your sign-up.
We accept all major credit and debit cards.